| Remote Desktop assistance |
During standard office hours
(Monday-Friday 9am-6pm, excluding bank and public holidays.) |
First hour
(incl. call-out) |
£ 35.00 |
Additional hour
(billed at half hour) |
£ 25.00 |
Outside standard office hours
(subject to availability) |
| First hour (incl. call-out) |
£ 40.00 |
Additional hour
(billed at half hour) |
£ 35.00 |
|
| Development and other non on-site work |
Charged per hour
(billed half hourly) |
£ 25.00 |
Other prices may be agreed for account and support contract customers.
No additional call-out charges apply to support contracts.
Call-outs are usually made on first come first base but priority will be given to account and support contract customers. |
